Keeping Safe

Please see below for more information on the safety measures we currently have in place during the November lockdown, to safely continue our takeaway and delivery service.

Thank you for your continued support!

Takeaways and Delivery

- Pre-order takeaway and delivery service only
- We’ve structured our system to stagger collections so we don't have too many collections at any one time
- Please don't come into the restaurant until your designated collection slot
- Slots are 15 minutes so you may need to wait in the bar area
- If you are unable to meet the minimum order amount for collection, please give us a call and we will do our best to accommodate your order

Cleaning and Safety

- You must wear a face mask in the premises at all times, unless you have a medical exemption.
- Please sanitise your hands
- Keep a safe distance from others
- All high usage surfaces (such as door handles) will be sanitised every 15 minutes
- Please do not approach the bar or any members of staff - they will call your name when your food is ready
- Leave the premises as soon as you have received your order

Reduced Menu

- Please check our Track Eat page for our up to date menu during December. It is likely we will have to make changes throughout the month based on stock availability.

Payment

- Payment must be made online when placing your order - you can place your order here: https://trackeat.co.uk/fratell...

Our Team

- All members of staff are health & temperature checked each day and all wear masks
- Everyone will be following social distancing measures, where possible
- Everyone has been informed about the safest ways to travel to work.
- No members of staff will travel to or from work in their uniform or work shoes. They will get changed on site